Shipping policy

Shipping Policy

Thank you for shopping with Dián! We want to make sure your order reaches you safely and on time. Please read our shipping policy below.

Order Processing

All orders are processed within 3–5 business days (Monday to Friday, excluding public holidays) from our Dián HQ in Singapore. You will receive a confirmation email once your order has been dispatched.

Domestic Shipping (Singapore)

We offer the following delivery options for orders within Singapore:

Delivery Option Estimated Delivery Time Rate
Standard Delivery 3–7 Business Days SGD 7.00
Standard Delivery 3–7 Business Days FREE for orders above SGD 60
Expedited Delivery Same or Next Business Day SGD 20.00

🎉 Enjoy FREE standard delivery within Singapore on all orders above SGD 60!

International Shipping

We currently do not ship internationally.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Restrictions

We are unable to ship to P.O. boxes or certain remote areas. If you have any concerns about your delivery address, please contact us before placing your order.

Contact Us

If you have any questions about your shipment, please don't hesitate to reach out to us. We're happy to help!